Frequently Asked Questions

Yes, at Botanical Glow & Vitality, we are deeply committed to ethical and sustainable practices. All our products are meticulously crafted using 100% plant-based ingredients and are completely vegan-friendly. We ensure no animal-derived components are used in any stage of our product development or manufacturing, making them suitable for all who choose a vegan lifestyle.

Absolutely not. Botanical Glow & Vitality is a cruelty-free brand. We pride ourselves on never testing our products or their ingredients on animals. We believe in beauty without cruelty and are dedicated to providing ethical, high-quality botanical solutions for your well-being.

We source certified organic ingredients whenever possible. While not all ingredients in every product may be certified organic (due to availability or specific formulation needs), we prioritize organic, sustainably harvested, and wild-crafted botanicals. Our commitment is to purity and effectiveness, ensuring you receive the best nature has to offer.

We offer several shipping options to meet your needs. Standard shipping typically takes 3-7 business days, while expedited options are available for quicker delivery. Shipping costs are calculated at checkout based on your location and the weight of your order. We also offer free standard shipping on all orders over $75 within the continental US.

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website. You can use this tracking number to monitor the status of your delivery in real-time. Please allow up to 24 hours for the tracking information to become active after receiving your shipping confirmation.

We want you to be completely satisfied with your Botanical Glow & Vitality purchases. If for any reason you are not, you may return unopened products within 30 days of purchase for a full refund or exchange. Please note that opened products cannot be returned due to hygiene reasons. Visit our Terms & Conditions page for full details.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Our dedicated customer service team is here to assist you! You can reach us via email at or by phone at during our business hours: . We strive to respond to all inquiries within 24-48 hours.